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Incidents · Planned

Jira Service Management

Incidents linked to the deploys behind them, with the Jira app you already connected.

Planned. Tell us you need it, and it moves up the list.

What Waltz reads

  • Incidents
  • Severity
  • Affected services

What it never reads

  • Incident timelines and chat transcripts
  • Event payloads and user data

What it adds to your Briefs

  • Risk and stability: incidents by severity and team
  • Delivery: change failure and time to restore

Connect

  1. 01Connect Jira
  2. 02Approve the Operations read access
  3. 03Choose the service projects to include