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Support · Planned

Canny

Customer requests tied to the work that answers them.

Planned. Tell us you need it, and it moves up the list.

What Waltz reads

  • Request times and status
  • Linked work items

What it never reads

  • Subjects, bodies, comments and attachments
  • Customer names, emails and phone numbers
  • Free-text custom fields and CSAT comments

What it adds to your Briefs

  • What shipped: requests answered

Connect

  1. 01Create an API key in Canny
  2. 02Paste it in Integrations
  3. 03Choose the tags Waltz may keep